‹ All questions

Hospitality & property management

Get the answers to your pressing questions about Orchestra Solutions, and explore our glossary of key payment industry terms.

  • Can each property use a different provider and merchant account?

    Yes. Select the property configuration for each transaction while your PMS keeps the same integration.

  • Can the PMS store only reusable payment tokens?

    Yes. The embedded form sends card data directly to Orchestra. Your PMS receives a reusable token for deposits, balances and supported later charges, and raw card data does not reach your servers.

  • Can we schedule balances before arrival?

    Yes. Schedule the balance as a future charge on the stored token. Availability depends on the selected provider and payment method.

  • What happens when the primary provider fails?

    Orchestra retries each provider in your ordered fallback list until the payment succeeds or the list is exhausted.

See what orchestration looks like on your stack

Run a transaction through Orchestra’s sandbox, or talk to us about your current processor setup.

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