Get the answers to your pressing questions about Orchestra Solutions, and explore our glossary of key payment industry terms.
New integrations you request are added in under two weeks, at no cost, after a feasibility review of the provider’s API. Providers with unusual authentication or API patterns can take longer; we’ll give you a realistic timeline after reviewing their documentation.
No. New integrations are added to Orchestra at no additional cost. This includes development time, testing, and ongoing maintenance. You pay the same per-transaction rates regardless of which providers you use.
For technical integration, we work with publicly available APIs and documentation. For business relationships (negotiating rates, account setup), you’ll work directly with the provider. We can provide technical guidance for these conversations.
We monitor all integrated providers for API changes and handle updates automatically. Provider API maintenance is included in your Orchestra service – no action required from your development team.
We work with publicly available API documentation. For providers with private or partner-only APIs, you’ll need to facilitate introductions or provide access credentials for development.
Yes, but you’ll need to complete the provider’s application process independently. We can provide technical guidance for these applications, but business relationships are between you and the provider.
We monitor all integrations continuously and handle maintenance automatically. If a provider changes their API unexpectedly, we implement fixes and deploy updates without requiring changes to your code.
Run a transaction through Orchestra’s sandbox, or talk to us about your current processor setup.
Free to start • No credit card required