Get the answers to your pressing questions about Orchestra Solutions, and explore our glossary of key payment industry terms.
Absolutely not; we don’t touch your funds. Your customers’ money flows directly from them to the payment gateway you used and from there to the settlement account defined with the gateway. We focus on facilitating and securing your transactions, leaving the financial handling to your payment providers.
We support all currencies offered by the payment gateways integrated with our platform. If your gateway can handle it, Orchestra can, too. Multi-currency support has never been easier to manage.
Of course. Whether you’re looking to replace an existing processor or add more options, Orchestra makes switching effortless. With our platform, you can test new gateways or payment methods without disrupting your current systems.
Yes. On each transaction your application chooses the payment provider, the merchant account and an ordered list of fallback providers, using whatever rules you like: transaction type, currency, the customer’s country or cost. Orchestra carries out that choice and works down the fallback list until a provider succeeds.
New integrations you request are added in under two weeks, at no cost, after a feasibility review of the provider’s API. Providers with unusual authentication or API patterns can take longer; we’ll give you a realistic timeline after reviewing their documentation.
We monitor all integrated providers for API changes and handle updates automatically. Provider API maintenance is included in your Orchestra service – no action required from your development team.
Run a transaction through Orchestra’s sandbox, or talk to us about your current processor setup.
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