Get the answers to your pressing questions about Orchestra Solutions, and explore our glossary of key payment industry terms.
Of course. Whether you’re looking to replace an existing processor or add more options, Orchestra makes switching effortless. With our platform, you can test new gateways or payment methods without disrupting your current systems.
Yes. On each transaction your application chooses the payment provider, the merchant account and an ordered list of fallback providers, using whatever rules you like: transaction type, currency, the customer’s country or cost. Orchestra carries out that choice and works down the fallback list until a provider succeeds.
New integrations you request are added in under two weeks, at no cost, after a feasibility review of the provider’s API. Providers with unusual authentication or API patterns can take longer; we’ll give you a realistic timeline after reviewing their documentation.
Yes. Routing is part of each request: your application sends the provider, the merchant account and the fallback order with every transaction. Change the logic that builds the request and the next transaction follows it, with no change on Orchestra’s side.
Run a transaction through Orchestra’s sandbox, or talk to us about your current processor setup.
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